Category Archives: Blog

Is your Concierge ready?

“A Stack of 21″ by James Bailey Vice President of The Cosmo Group A stack of 21 in 19 minutes. Yes, that was the final outcome. A water pipe burst on the 21st floor in a one bedroom unit. Within … Continue reading

What questions should you ask before hiring your next Concierge provider?!

Here are Five Questions You Must Ask Before Hiring Your Next Concierge Company: 1) Will you handle all phone calls late at night and channel them accordingly? YES! Our direct management staff will handle all after hour phone calls from … Continue reading

Concierge Vs. Security

A big misconception recently is that having a security guard over concierge is the best way to protect residents of your community, add a sense of security, and a better solution. Here are just some reasons why that’s a misconception. … Continue reading

Cosmo Group Blog

Concierge Service- The Ideal Front Desk Solution in a Down Economy Concierge services seem to be popping up everywhere- now offered to clients of credit card and car insurance companies to employees of law firms and hospitals. An amenity adopted … Continue reading